How to Track Your Order with a Global Logistics Platform: A Step-by-Step Guide
Track your order easily with a global logistics platform—it shouldn’t feel like solving a mystery. Whether you’re a customer eagerly waiting for a parcel or a business fulfilling thousands of orders, knowing exactly where a package is at any given moment is crucial.
At PostalParcel, we make global logistics tracking simple, efficient, and reliable. Our platform supports postal operators like Royal Mail, USPS, and CTT, as well as commercial couriers like Evri and FAN Courier. No matter how or where your package is shipped, we give you full visibility from warehouse to doorstep.
In this guide, we’ll walk you through the step-by-step process of tracking your order using our global logistics platform.

1. Why Use a Global Logistics Platform to Track Orders?
Before diving into the steps, it’s important to understand why a global logistics platform like PostalParcel is necessary—especially in international shipping.
Benefits include:
- Real-time tracking updates
- Centralized information from multiple carriers
- Notifications on delays, delivery, or exceptions
- Better customer service with fewer WISMO tickets (“Where is my order?”)
Traditional tracking methods are scattered across different carrier websites. Our platform brings everything into one dashboard—easy for both the sender and receiver.
2. Step 1: Get Ready to Track Your Order with a Tracking Number
Once your order is shipped, you’ll receive a tracking number as soon as possible. This number may be emailed or displayed on your order confirmation page.
Your tracking number is unique and identifies your parcel across logistics systems. It could look something like:
- USPS: 9400 1000 0000 0000 0000 00
- Evri (UK): H0012345678901234
- CTT (Portugal): RG123456789PT
Tip: If you didn’t receive a tracking number, contact the seller or confirm your order.
3. Step 2: Visit the PostalParcel Tracking Page

Now that you have your tracking number, head over to the PostalParcel Tracking Portal.
You do not need to know which carrier handles your parcel—we detect the shipping carrier automatically, whether a postal operator or a commercial express service.
4. Step 3: Enter Your Tracking Number
On the tracking page, you’ll see a simple input field labeled “Track Your Shipment.”
Paste or type your tracking number into the box and click Track.
Within seconds, our system will:
- Identify the correct carrier (e.g., Royal Mail, USPS, Evri)
- Pull the latest tracking information
- Display each status in a timeline view
This eliminates the need to visit separate websites for each shipping company.
5. Step 4: Understand Tracking Statuses
You might see various statuses such as:
- Shipped / In Transit: Your order has left the origin warehouse.
- Customs Clearance: The parcel is being reviewed at the border (common for international shipping).
- Out for Delivery: It’s on the delivery truck and arriving soon.
- Delivered: The package has reached its destination.
We also provide estimated delivery dates, geolocation of the last scan, and alerts for any exceptions, like failed delivery attempts.
6. Step 5: Enable Notifications (Optional but Recommended)

PostalParcel allows you to subscribe to real-time updates for your shipment. This means you’ll receive:
- Email or SMS alerts for status changes
- Delay notifications
- Delivery confirmation
This builds trust and reduces support inquiries for DTC brands or Kickstarter backers.
7. What If My Tracking Number Doesn’t Work?
Sometimes, you may run into issues like:
- “Tracking number not found”
- “No updates available”
Here’s what to do:
- Double-check the number for typos
- Wait 24–48 hours after dispatch (especially with postal operators like Royal Mail or USPS)
- Contact the seller if the number still doesn’t work
Our support team is also available to assist with tracking issues.
8. How Businesses Use PostalParcel to Track at Scale
For merchants, especially those using Shopify, WooCommerce, or running campaigns on Kickstarter, our platform goes beyond just one-off tracking.
Features for businesses:
- Bulk tracking dashboard: Track hundreds of orders across multiple couriers in one view.
- Branded tracking pages: Provide a professional, seamless customer experience.
- Return management: Track both forward and return logistics.
- Dropshipping compatible: Works with 3PL and 4PL networks worldwide.
9. Compatible with Major Global Carriers

PostalParcel integrates with a wide range of international carriers, including:
- Postal operators:
- Royal Mail (UK)
- USPS (USA)
- CTT (Portugal)
- La Poste (France)
- China Post
- Commercial couriers:
- Evri (UK)
- FAN Courier (Romania)
- GLS, PostNL, DHL, etc.
Even when your parcels switch hands between different couriers, PostalParcel continues tracking seamlessly.
10. The Future of Global Logistics Tracking
With eCommerce crossing more borders every year, the future of logistics depends on smart, centralized platforms like PostalParcel.
We’re constantly improving our AI-driven predictions, delay detection, and delivery accuracy. More than just tracking, we help businesses optimize fulfillment, manage returns, and provide exceptional customer experiences.
Conclusion
Tracking your order should never be a struggle. PostalParcel’s global logistics platform makes it easier to know exactly where your package is, when it will arrive, and what to expect next.
Whether you’re a shopper or a business owner, you can finally say goodbye to delivery uncertainty—and hello to reliable, real-time tracking.
Start tracking your shipments now at postalparcel.com and experience the difference.
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